• If the "Courtesy Vehicle" column is ticked, a temporary vehicle is included in the main insurance policy. However, the type and duration of this vehicle may be limited.

• To understand the specific terms and limitations of the replacement vehicle, agents must consult the insurer's policy wording.

• If the "Authorised Repairer" column is also ticked, use of an approved repair facility is mandatory for the customer to qualify for the courtesy or replacement vehicle.

• Note that the replacement vehicle may not be identical to the customer's own vehicle and could even be a different type, such as a car instead of a van.

• If the customer opts to purchase a 'Courtesy Vehicle' add-on, they can receive a guaranteed like-for-like replacement vehicle for an extended period, enhancing the basic terms of the main policy.