There are two ways to take a payment from a customer.
Transactions are completed via Program 15 on CDL.
You can use 'CARP' to take payment off of a card that has been used previously, or online. It is important to 'CARP' the correct line which has the card details on.
If you would like to use a new card, or are unable to CARP, you can change the transaction to 'CARD' - this will then prompt you to enter all card details, including the CVV and cardholder name.